Recruiting Scam Awareness

Stitch Fix has had reports of impersonation scams where someone pretends to be a Stitch Fix recruiter or employee in an apparent attempt to steal sensitive information or money from their targets. Please review below to understand ways to evaluate the legitimacy of job-related communications from Stitch Fix.

What does this mean?

1. A person or group is impersonating Stitch Fix recruiters and employees in an apparent attempt to scam potential job applicants. These impersonators are sending messages, typically via email, advertising job opportunities, setting up fake interviews, providing fake contracts and fake checks. This is a scam – if you receive such a message, please do not engage.
2. Many of the fake roles are described as freelancer or creative roles, such as “Illustrator,” though the scam is not limited to those types of roles.
3. This is a common scam tactic. The scammers impersonate other companies as well, so the tips provided here may also be applicable to messages purporting to be from other companies. 

How can I recognize an imposter?

1. If you receive an email about a job opportunity at Stitch Fix it should be from someone with an email address ending in @stitchfix.com. Double check the sender information – some imposters are very good at making their email address look official even when it is not.

• If you suspect the message is not legitimate, do not respond! 
• If you receive an email from someone unknown to you claiming to be from or represent Stitch Fix, verify legitimacy by forwarding the email or message to [e-mail] and explain that you would like help understanding if a message really came from Stitch Fix or someone acting on Stitch Fix’s behalf.

We do not ask candidates to purchase equipment, make any financial transaction, or provide any banking information. Do not follow any such instruction!

Stitch Fix does not use chat apps to communicate with candidates (e.g., Telegram)

I have received an email about a job opportunity at Stitch Fix without applying. What should I do?

1. If the email came from a stitchfix.com email address (always double-check), it’s probably legitimate! We hope you’ll talk to us about the opportunity to work for Stitch Fix.

• Note that we’d never ask you to send us money or give us bank account information, so if that happens, it’s probably a scam.

Stitch Fix and its partners do not typically use chat apps to communicate with candidates (e.g., Telegram)

If you receive an email from someone unknown to you claiming to be from or represent Stitch Fix, to verify legitimacy you can forward the email or message to [e-mail].

We also wouldn’t hire anyone without some sort of face-to-face interview (e.g., over video-call or in-person) so if someone is “hiring” you through written communication only, it is probably not actually us.