Extend try-on window

When your Fix delivery arrives, we invite you to take 3 days to try everything on and see how your new pieces might pair with the styles currently in your closet. If you need more time to decide, you can extend your return date by a few more days by following these steps. The options below are only available before you check out.

If you have a family account, make sure you’re logged onto the correct profile of the person you’d like to extend for.

Extending via web browser:

• Extend your checkout window

Extending via Android app:

• Open your homepage
• Tap “Change your return date”
• Select an available date that works for you

Extending via iPhone app:

• Tap the return date on your home screen
• Select your extension option

If you have already checked out, you won’t see the option to extend your return window yourself. In this instance, please contact us and we’ll be happy to assist you with an extension up to 30 days.

Need help with checkout or returns? See these helpful articles:

• Checking out for your order
• Returns